Jewel

by Marybeth Zampino
(Neptune NJ)

We just returned from a Florida/Bahamas cruise on NCL Jewel and boy are we disappointed. This was our fifth NCL cruise and we had terrible service compared to the others. The usual professional and cheerful people seemed to be replaced unhappy workers. There were times that we had great service but that was the exception. The food also seemed of a lesser quality as that on the other ships in NCL's fleet. They also have only one night, instead of two of lobster.
The towels in the our state room that we had on the floor to be changed were reused. I know this because in one incident, my granddaughters pizza sauce remained on the towel with the stain folded under and again with my daughters makeup smudge. We complained and just to be certain, saturated our towel with a glass of water so they had to change them.
Watch out for the fast closing elevators toward the front of the ship. The door opened, my husband walked in with me following closely and the door started closing and banged into my elbow so, so hard. It still hurts and is bruised.
Finally, we had four staterooms and all twelve of us got sicker each time the air conditioner was raised. Another couple on our floor had the same symptoms, sore throat, chest and nasal congestion along with a burning feeling in our lungs. With my asthma, this caused me to get worse then the rest and huffed and puffed through most of the trip. We all still have these symptoms. We were afraid to mention this complaint to anyone because of the possibility of being quarantined, but in hind sight I feel we maybe should have so that whatever needed to be fixed with the air conditioner would have been before the next cruisers arrived.

WE WILL HAVE TO GIVE MUCH THOUGHT AS TO WHETHER WE WILL CRUISE ON NCL AGAIN.